SAP Knowledge Base Article - Public

3493398 - Onboarding User IAS Real Time Sync Failing with 404 error - Onboarding

Symptom

Customer says Onboarding user sync with IAS is not working.
Error: Event processing failed. Business Key: 1230-4243-243323-243-2432 Status Code:404

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Cause

Incorrect URL or company id in the Destination URL

Resolution

  1. Integration Service Registration Centre
  2. Services Details
  3. Destination URL
  4. Make sure correct company id is provided.

NOTE: If the response code is 404 then destination URL configuration needs to be reviewed by the Platform team. Kindly raise the ticket under the component LOD-SF-PLT. @Support Team, please refer to the internal memo.

Keywords

OBX, IAS, Code: 404 , KBA , LOD-SF-OBX-IAS , IAS User Authentication , Problem

Product

SAP SuccessFactors Onboarding all versions

Attachments

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