SAP Knowledge Base Article - Preview

3493423 - There are no Absence Cases available in a non-PROD environment after a DB Refresh

Symptom

A user navigates to the Manage Cases screens within the WT&A web application. Instead of seeing a list of Absence Cases, matching those from PROD, this user instead sees no cases at all. The user can create new cases without issue, and the case number count may continue from where it left off in PROD. But all existing cases are missing.
image.png

However, the counts of cases may appear as non-zero. So it seems as though there should be cases in that environment, but no user can access them.
image.png


Read more...

Environment

SAP Absence & Leave Management by Workforce Software - Absence Compliance Tracker (All versions)

Product

SAP Absence and Leave Management by WorkForce Software all versions

Keywords

Data Refresh, DB Refresh , KBA , XX-PART-WFR-ACT , SAP Absence & Leave Management (ACT) by Workforce Software , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.