SAP Knowledge Base Article - Public

3493449 - Some future dated Onboardee (MPH completed) is not searchable

Symptom

Some future dated Onboardee (MPH completed) is not searchable Including inactive users from Employee profile.

But the profile can be reached through Dashboard >> Action >> New hire data

Environment

SAP SuccessFactors Onboarding

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

1) you can access the profile through Onboarding Dashboard >> New hire page >> Actions>> New hire data.

 

2) You can raise a ticket to PLT team to request re-index.

 

3) The profile will be available once the candidates become active on start date.

 

See Also

Keywords

Manage pending hire, search , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Known Error

Product

SAP SuccessFactors Onboarding all versions