SAP Knowledge Base Article - Public

3493477 - [Onboarding] How to Cancel Onboarding initiation when onboardee lands in a Business Process tile error

Symptom

An Onboarding process was initiated from Recruiting but landed in a BPE (Business Process) tile error. Customer no longer wants to proceed with Onboarding and has to cancel the Onboarding initiation.

Environment

SAP SuccessFactors Onboarding

Resolution

  • The process initiation can be cancelled via Manage data.
  • On cancelling from Manage data the BPE tile error also will be removed.
  • Steps:
  1. Go to Manage data> Process trigger> Paste the Process initiation id or Application id> Take Action>make Correction
  2. Update Process Initiation status to cancelled

Keywords

BPE tile error, cancel process initiation, Process Initiation Status, Process, Cancel Onboarding, Cancel Process, BPE , KBA , LOD-SF-OBX-CAN , Cancel Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions