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SAP Knowledge Base Article - PreviewSymptom
The Service Order remains in Completed status though the line item in the related Service Confirmation are already Canceled.
You expect the status of the Service Order to be In Process in the Third Party Repair Process.
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Environment
SAP Business Bydesign
Product
SAP Business ByDesign all versions
Keywords
Service Confirmation, Cancel, reason for rejection, third party , KBA , SRD-CRM-SEO , Service Orders , Problem
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