SAP Knowledge Base Article - Public

3493559 - How to upload zip file for attachments

Symptom

You want to upload zip file for attachment field and error pops up: The file type of ***.zip is not in the supported list doc,docx,pdf,txt,htm,ppt,pptx,xls,xlsx,gif,png,jpg,jpeg,html,rtf,bmp,msg,docm,tif 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to employee profile, click Upload for attachment and choose a zip file;
  2. Error pops up: The file type of ***.zip is not in the supported list doc,docx,pdf,txt,htm,ppt,pptx,xls,xlsx,gif,png,jpg,jpeg,html,rtf,bmp,msg,docm,tif 

Cause

Currently zip file is not a supported file type for attachment.

Resolution

Workaround

Add the zip file in doc file and upload the doc file.

Steps: open a doc file, Insert > Object > Create from file > Browse and attach > Display as icon

object.png

create from file.png

Keywords

attachment error, zip file, file type, employee profile
, KBA , LOD-SF-EP-BGD , Background Elements , How To

Product

SAP SuccessFactors Employee Central 2405

Attachments

Pasted image.png