SAP Knowledge Base Article - Public

3493576 - Corporate structure records not syncing from EC to Onboarding 1.0

Symptom

  • New records not syncing from EC to Onboarding 1.0.
  • Go to Audit trail and found Department/Division/Location/Company sync failed:
  • Foundation import process. Imported fail:1234, success:0 entites. 0 documents not imported. See log file.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

In the generated csv, Client id or Name is missing for some records.

Resolution

Please add filter in report job to exclude records without Client id or Name.

Keywords

sync job , KBA , LOD-SF-OBD-FIM , Foundation Import (User - Permission - Corp Sync) , Problem

Product

SAP SuccessFactors Onboarding all versions