Symptom
The "Write Off Receivables" app is only available for use in Germany and the United States for write-offs with reason code 200.
Environment
SAP S/4HANA Cloud Public Edition
Cause
Prior to the CE2502 release, the app could only be used to write off and post receivables in Germany and the United States with the predelivered reason code 200.
Resolution
The "Write Off Receivables" app now no longer has any country or regional restrictions.
The G/L Account for reason code 200 can be maintained in configuration "Automatic Account Determination" (ID: 100297).
The path is shown as follows:
1. Area: Financial Accounting
Subarea: Accounts Receivable and Accounts Payable
Process: Define Accounts for Payment Transactions
2. Transaction Group: SKN (Cash Discount and Payment Differences)
Transaction Key: ZDI
Keywords
F6728, Write Off Receivables, Germany, United States, Reason Code, 200, Automatic Account Determination, 100297 , KBA , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , FIN-FIO-CCD-COL-2CL , Fiori-UI for Collections and Dispute Management (Public Cld) , How To
SAP Knowledge Base Article - Public