Symptom

WorkForce Software's Policy on Translations

WorkForce Software provides its products in many languages in recognition of its global customer base. This article describes which languages are available, the process for adding further languages, and the scope of the translation (not all components are necessarily translated).

When a new language is added, it is for the most recent version only and is not backported to earlier versions. Therefore, this list should be used with care for existing customers.

Environment

WorkForce Suite:
SAP WorkForce Time and Attendance (WT&A and WT&A Mobile)
SAP WorkForce Forecasting and Scheduling (WF&S Web and WF&S Mobile)

Resolution

Supported Languages in the Software User Interface by Product Family

In general, end users can interact with the solution in their local language. The following table indicates which languages are currently available (X):

	PRODUCT FAMILY
Language	WorkForce Suite Hub Experience (Next-gen user experience featuring Suite-wide navigation, along with Hub and Assistant cards)	WT&A (Time and Attendance, including the WT&A Mobile web application)	Demand Scheduling Web (formerly known as WF&S Web) (Forecasting and Scheduling)	Demand Scheduling Mobile (formerly known as WF&S Mobile) (Forecasting and Scheduling mobile application)	Pattern Scheduling NOTE: Pattern Scheduling also has screens users will access that are considered Demand Scheduling, so supported languages for Demand Scheduling need to be considered also.	WorkForce Experience (Direct messaging, company broadcast, task management, and document management system)	WorkForce Terminals
Arabic	X	X See notes below	Cannot be supported	Cannot be supported	* Limited Functionality as of Aug 2023 - Date Pickers and Drop Down Menus not optimized		X See notes below
Chinese—Mandarin (Traditional)	X	X	X	X	X		X
Chinese—Mandarin (Simplified)	X	X	X	X	X	X	X
Czech	X	X	X	X	X	X	X
Danish	X	X	X	X	X		X
Dutch	X	X	X	X		X	X
English—Australia	X	X			X	X	X
English—UK	X	X	X	X	X	X	X
English—US	X	X	X	X	X	X	X
Estonian	X	X			X		X
Finnish	X	X	X	X	X		X
Flemish			X	X
French—Canada	X	X	X	X	X	X	X
French—France	X	X	X	X	X	X	X
German	X	X	X	X	X	X	X
Greek				X
Hebrew		X See notes below	Cannot be supported	Cannot be supported			X See notes below
Hindi	X	X			X		X
Hungarian	X	X	X	X	X	X	X
Indonesian	X	X			X		X
Italian	X	X	X	X	X	X	X
Japanese	X	X	X	X	X	X	X
Korean	X	X	X	X	X		X
Lithuanian		X					X
Norwegian	X	X	X	X	X		X
Polish	X	X	X	X	X		X
Portuguese—Brazil	X	X	X	X	X	X	X
Portuguese—Portugal	X	X	X	X	X		X
Romanian	X	X	X	X	X		X
Russian	X	X	X	X	X		X
Serbian (Latin)			X	X
Slovak			X	X		X
Slovenian	X	X					X
Spanish—Latin America	X	X	X	X	X	X	X
Spanish—Spain	X	X	X	X	X	X	X
Swedish	X	X	X		X		X
Thai	X	X			X	X	X
Turkish	X	X	X	X	X		X
Ukrainian	X	X	X	X	X		X
Vietnamese	X	X			X		X

About Languages in the WorkForce Suite

Certain elements of the WorkForce Suite, such as the titles of Hub and Assistant cards, the menu bar, and the next-generation screens can be translated only into the languages that are supported by the WorkForce Suite platform. These translations reside within the Suite platform and apply to all customers using that language. It is currently not possible to have customer-specific translations for these elements. For more details, see the WorkForce Suite Configuration Guide.

Exceptions Regarding the WT&A and Demand Scheduling Products

The Absence (ACT) module of WT&A has limited translation capabilities for compliance reasons and is not available in Arabic or Hebrew.
A global version of the One-Touch Callout feature of WT&A Job Scheduling (formerly known as Advanced Scheduler) is being rolled out. Please contact Product Management if you have a need outside the U.S. and Canada.
WT&A Data Collection terminals do not support right-to-left (RTL) languages.
WT&A Reports do not support RTL languages.
The WT&A Analytics user interface, sample universes, and sample Analytics reports are U.S. English only.
The WT&A Policy Editor is not translatable and is U.S. English only.
WT&A Logs and Statistics are U.S. English only.
Demand Scheduling (formerly known as WF&S) cannot support RTL languages.
Demand Scheduling alerts support only a single language per account.
The Demand Scheduling Staff Planner forecasting back-end application is English only.

Notes

Any user-maintained data is not translated.
In WT&A, any custom configuration must be translated as part of the implementation project.
Regarding Arabic and Hebrew, we have introduced these RTL languages in WT&A 19.1 and 19.3, respectively, but there are known issues with some screens, particularly in Job Scheduling (formerly known as Advanced Scheduler) . Please contact Product Management before making any further commitment to Arabic or Hebrew.
Arabic is only supported on the WorkForce 7100 terminal. It is not available within the Clock Manager application.
Hebrew is supported on WorkForce terminals but not on the Clock Manager.

Other Components

Documentation, help files, and training materials are available in U.S. English only. Customers/partners may choose to translate these resources themselves.

Additional Languages

Additional languages can be supplied on request – although there will be a lead time. In all cases the customer pays for the initial translation – the cost will vary by language so please contact Product Management for a quotation. WorkForce will then determine whether to adopt the language as a standard, in which case WorkForce will maintain the translations going forward. Otherwise, the customer will need to pay for any updates.

For more detailed and up to date information, please follow the below link
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WORKFORCE SOFTWARE SUPPORTED LANGUAGES

Disclaimer: This content has been taken from the Workforce knowledge base and hence follow the link given in the resolution section for up to date information on the topic. If you have any issue in implementing these changes, open the ticket under the component 'XX-PART-WFR*' for help.

Keywords

KBA , XX-PART-WFR-TAM , SAP Time and Attendance Management by Workforce Software , Problem

Product

SAP SuccessFactors HCM Core 2405

3493921 - WorkForce Software Supported Languages