SAP Knowledge Base Article - Public

3494025 - 'Unable to connect to <system>. Ensure that the connection details are correct' when creating ERP connection in SAP Analytics Cloud (SAC).

Symptom

Import ERP connection in SAC fails with error message 'Unable to connect to <system>. Ensure that the connection details are correct.'

Environment

SAP Analytics Cloud version 2024.8.16

Connection - Import to ERP

Reproducing the Issue

  1. Login to SAC.
  2. From the side navigation, choose Connections -> Add Connection.
  3. Select SAP ERP.
  4. Click on Create.

Notice that it fails with error message 'Unable to connect to <system>. Ensure that the connection details are correct.'

Resolution

IP address needs to be whitelisted in client network.

Regions and API Endpoints Available for the Cloud Foundry Environment | SAP Help Portal  

See Also

Keywords

ERP, connection, error, SAC, details , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0