Symptom
In SAC Add-in for Excel, after logging into Datasphere tenant, following error message is displayed:
"Your user does not have a BI license in this tenant. Please check with your administrator or use an SAP Analytics Cloud tenant where you have a BI license. Note that you can’t continue to use the add-in without a BI license."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental".
Environment
- SAP Analytics Cloud, add-in for Microsoft Office
- SAP Datasphere
- SAP Analytics Cloud
Reproducing the Issue
- Open SAC Add-in for Excel.
- Click 'Sign in' button.
- Enter the URL of Datasphere tenant and choose Go.
- Enter the credentials in the new window to sign in to Datasphere tenant.
- Following error message is displayed:
"Your user does not have a BI license in this tenant. Please check with your administrator or use an SAP Analytics Cloud tenant where you have a BI license. Note that you can’t continue to use the add-in without a BI license."
Cause
Until 2024 April, it was possible to connect SAP Datasphere tenant directly in SAC Add-in for Excel. After 2024 April, SAC Add-in for Excel does not support the scenario of connecting Datasphere directly, and is only possible to connect to SAC, then use SAC live connection to Datasphere.
Resolution
- All existing workbooks of Datasphere continue to work.
- For new workbooks, please logon SAC tenant in the add-in, and use a SAC user that has either BI or Planning license, after that choose the Datasphere live connection to access the Datasphere datasources.
See Also
- KBA 3463948-Message "Your user does not have a BI license in this tenant..." after logging into SAC from SAC Excel Add-In
- SAP Community - SAP Analytics Cloud, add-in for Microsoft Excel and SAP Datasphere connection
Keywords
SAC addin for Excel, SAC addin for Microsoft Office, SAP Analytics Cloud, SAP Datasphere, DSP, tenant, user license , KBA , LOD-ANA-OF , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Problem