3494139 - Unexpected Status of Background Job Run "Service Order Release to Execution Run"

When checking the status of Background Job "Service Order Release to Execution Run", you see that the Error Description shows "No Error occurred", however, when checking the Application Log, you see the Application Log Overall Status "Errors occurred".

SAP Business ByDesign

1. Go to the Application and User Management work center.
2. Open the Background Jobs view.
3. Find a Run of Job "Service Order Release to Execution Run" (ReleaseToExecSORun).
4. You see that the Error Description of the Job is "No error occurred".
5. Now, click the View Application Log button.
6. You see that the Application Log Overall Status is "Errors occurred".

In Background Runs, errors are classified as "Errors", "Warnings", and "Information" messages. The error displayed is a Warning Message, not an Error message. However, since Warnings are also treated as errors in the Application Log View, the Overall status shows "Errors occurred". 

In contrast, the "Service Order Release to Execution Run" Job in the Background Jobs only checks for Errors, ignoring Warnings and Information messages. Therefore, the status shows "No error occurred" as there are only Warning messages.

This is the expected system behaviour.

Background Job, Status, Incorrect, Unexpected, Erroneous, Error, SO_RELEASE_TO_EX_RUN, Service Order Release to Execution Run, ReleaseToExecSORun , KBA , AP-SVO-SO , Service Order , How To