SAP Knowledge Base Article - Public

3494229 - Unable to select specific user when use launch form tool

Symptom

Unable to select specific user when use launch form tool

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Reviews

Reproducing the Issue

1. Log into the system and navigate to the Form Launch tool
2. Select the form template "2024 annual performance management form" and proceed to the next step
3. In the Select Employee page, attempt to select a specific user
4. The selected user appears and could be clicked.
But after clicking, the user does not show in the selected list.

Cause

This user is not in the launch form permission's target population of logged in user.

Resolution

Add the user to the RBP target population.
Permission category: Manage Form Templates
Permission: Mass Create Form Instances (Launch forms now)

See Also

Launching Forms | SAP Help Portal

Keywords

SAP SuccessFactors, Form Launch, User Selection, Specific User, launch form, can't select user, user flashed, launch form permission , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , LOD-SF-MTR-SCH , Form Schedulers and Launches , Problem

Product

SAP SuccessFactors Performance & Goals all versions