Symptom
When checking user learning history, the program completion date may be different from the completion date of items within it.
It is expected that the completion date of program should be the same as the item within it which is last completed.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Post learning history of all items in a program via LMS Odata API, or add to user's learning history from LMS Administration
- Check user learning history
- Note the program completion date is different from the completion date of item that is most recently completed
Resolution
Program completion date is taken from the most recent update time of item completion, which is the timestamp that admin records the last remaining item.
Learning History report can be used to verify the program completion date is the same as the 'Last Update Time' of last item completion.
See Also
KBA2857887 - Providing Item completion for Program as an administrator
SAP Help Portal - Limitations for Record Learning Event to Learning History Web Service
Keywords
program completion, item completion, completion date, LMS API, post learning event, Learning History report , KBA , LOD-SF-LMS-PRO , Programs , LOD-SF-LMS-ODA , Web Services OData , How To