Symptom
- When users schedule the publication of a story, not all recipients' names are displayed in the email that is sent to them.
- The user wants to show all recipients in the 'To' field of the email.
Environment
SAP Analytics Cloud
Reproducing the Issue
- Login to SAC
- Open Story
- Click on 'File'
- Click on 'Schedule Publication'
- In 'Distribution' add Team / User
Notice that email received will only contain the user's name instead of the complete team or user name of all users in the list.
Cause
This is by design.
Resolution
The show all recipients name in 'To' field is currently not supported in SAP Analytics Cloud.
See Also
- Configure Email Server | SAP Help Portal
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, SAC, Story Publication, Distribution List, Email Configuration, Enhancement Request, , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem
Product
SAP Analytics Cloud all versions