SAP Knowledge Base Article - Public

3494446 - When scheduling story publication to users, all the recipient names are not visible in the received email in SAP Analytics Cloud (SAC)

Symptom

  • When users schedule the publication of a story, not all recipients' names are displayed in the email that is sent to them.
  • The user wants to show all recipients in the 'To' field of the email.

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Login to SAC
  2. Open Story
  3. Click on 'File'
  4. Click on 'Schedule Publication'
  5. In 'Distribution' add Team / User

Notice that email received will only contain the user's name instead of the complete team or user name of all users in the list.  

Cause

This is by design.

Resolution

The show all recipients name in 'To' field is currently not supported in SAP Analytics Cloud.

See Also

Keywords

SAP Analytics Cloud, SAC, Story Publication, Distribution List, Email Configuration, Enhancement Request, , KBA , LOD-ANA-SCH , SAC Story Scheduling and Publication , Problem

Product

SAP Analytics Cloud all versions