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3494588 - The GL account is not showing in Collection management as per account receivable document

Symptom

In the Invoice view from process receivables screen, the GL account displayed is not taken from the FI document but from the reconciliation field from Customer BP master data.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP S/4HANA 1610
  • SAP S/4HANA 1709
  • SAP S/4HANA 1809
  • SAP S/4HANA 1909
  • SAP S/4HANA 2020
  • SAP S/4HANA 2021
  • SAP S/4HANA 2022
  • SAP S/4HANA 2023 

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

UDM_SPECIALIST, UDM_SUPERVISOR, account, special GL, Document, SAKNR, HKONT, invoices, view, FDM_COLL_INVOICE , KBA , FIN-FSCM-COL , Collections Management , How To

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