SAP Knowledge Base Article - Public

3494630 - Start Date error while saving the Goals in Performance and Development goal plan

Symptom

When creating or modifying a goal, an error occurs indicating an issue with the Start Date.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors Career Development Planning
  • SAP SuccessFactors HCM

Reproducing the Issue

  1. In the Goal Plan OR the Goal Section of the Performance Form, select to Add or Edit a Goal.
  2. Save the goal 
  3. It throws an error as "Error Message: There is an error on field Start Date. The date must be within the time frame defined in the goal plan template." 

Cause

The Goal Plan template is not refreshed from long time.

Resolution

Navigate to "Manage Template" tool, select the Goal Plan Template and Click refresh the goal plan by clicking the refresh button.

Note:  "Manage Template" → Goal Plan is designed to update the logic for the Home Page engagement cards. However, there may be instances where a sync issue causes the start date to fall within the template date range, resulting in an error. In such cases, refreshing the goal template can resolve the issue." 

Keywords

Start Date, goal management, development goal, error, LOD-SF-GM-TMP, LOD-SF-CDP-TMP , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core 2405