SAP Knowledge Base Article - Public

3494662 - Provisioning for Identity Provisioning for SAP Sales and Service Cloud

Symptom

You want to configure Identity Provisioning (IPS) from our Identity Services tenant for automatic user creation.

You have configured IPS and also the Cloud Integreation (CI) for user replication via SCIM.

Environment

Identity Provisioning (IPS)

SAP Sales Version 2

Cause

The reason why you cannot find a released documentation is because it is not available yet for CNS. 

Resolution

In more details, different teams need to work on this feature to make it available. From IAM side, SCIM API implementation is in progress and is planned for development. Once the connector is ready, then it will become available in APIs (SAP API Hub).

Keywords

SCIM;IPS , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Product Enhancement

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0