SAP Knowledge Base Article - Preview

3494663 - Appointment Notes Not Updated After Sync for SAP Sales Cloud V2 Outlook Integration

Symptom

Update of appointments notes from Outlook side is not replicated to SAP Sales cloud V2 after synchronization.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Freeze, Notes, Description, Appointment, Outlook, Groupware , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To

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