Symptom
Update of appointments notes from Outlook side is not replicated to SAP Sales cloud V2 after synchronization.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Freeze, Notes, Description, Appointment, Outlook, Groupware , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To
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