SAP Knowledge Base Article - Preview

3494683 - User shows up in Identity Access search but fails to load when the clicking on the user to view user data

Symptom

User status is inconsistent on Identity Access. A user record is shown to exist when searched but attempting to view the user data results in the 403005 Unauthorized user error.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords

User, UID, deleted, unauthorized user,  403005, Identity Access , KBA , CEC-PRO-CON , Admin Console (Settings, Administration, Queries / Reports) , Problem

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