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3494874 - HANA Cockpit Installation or Update Fails With Error: Modification of file '/etc/sudoers' failed

Symptom

You are getting the following errors when installing a new or updating an existing HANA Cockpit:

Installing content of SAP HANA XS Advanced Runtime...
  Installing SAP HANA XS RUNTIME to /hana/shared/<SID>/xs...
  Updating content of XS Advanced Runtime
    Starting UPDATE of XS advanced content from v0.0.0.0 to v1.1.7.231213172848
Assigning Additional Roles to the Local Host...
  Adding role 'xs_worker' on local host 'cockpit'...
      Adding role 'xs_worker' failed
Installation of SAP HANA Cockpit System failed.
  Assigning Additional Roles to the Local Host failed


After further analysis, you find the following errors.

in hdblcm.log

INFO:     Output line 25: Adding role 'xs_worker' on local host 'cockpit'...
INFO:     Output line 26: Reconfiguring SAP HANA system failed!
INFO:     Output line 27:   Add local host roles:
INFO:     Output line 28:     Adding role 'xs_worker' failed
INFO:     Output line 29:       Modification of file '/etc/sudoers' failed
INFO:     Output line 30:         Cannot enable write permissions of file '/etc/sudoers': No such file or directory
INFO:     Output line 31: 
INFO:     Output line 32: Log file written to '/var/tmp/hdb_<SID>_hdblcm_install_2024-07-12_16.17.49/hdbmodify_addlocalroles.log' on host '<hostname>'.

in  hdbmodify_addlocalroles.log

INFO:     Adding entry in '/etc/sudoers' that disables 'requiretty' for '<sid>adm'...
ERR :       Cannot open file '/etc/sudoers': No such file or directory
INFO:       Adapting  '/etc/sudoers'
ERR :       Cannot enable write permissions of file '/etc/sudoers': No such file or directory
ERR :     Modification of file '/etc/sudoers' failed

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.    


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Environment

HANA Cockpit 2.0

Product

SAP HANA, platform edition 2.0

Keywords

--skip_modify_sudoers, /etc/sudoers, sudoers , KBA , HAN-CPT-CPT2 , SAP HANA Cockpit version 2 - based on XSA , BC-XS-RT , XS Advanced Runtime / XS Controller , Problem

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