3494977 - Long Loading Time for Extended Absence Requests in SAP SuccessFactors Time Tracking

When making a request for an extended absence period (5 years or more), the system takes approximately 5 minutes to calculate the number of days.

 After the calculation, it takes an additional 3 minutes to save the record, the issue occurs with the time type  where the field "maximumDurationInMonths" has been enabled.

SAP SuccessFactors Employee Central- Time Off

1. Log in as an admin user.
2. Create an absence for the employee with an long date 5 years or more.
3. Click send.
4. Observe that the system takes more than 5 minutes to calculate the number of days and an additional 3 minutes to save the record and display it in the absence record.

Expected Behavior.

The extended loading time is an expected behavior when making a request for an extended absence period. The field "maximumDurationInMonths" regulates the maximum duration, in months, of a given time type that an employee can apply for. Adjusting the values upward can cause performance problems. It is recommended to be cautious about adjusting the values upward to avoid such performance issues.

Time Type | SAP Help Portal: [Time Type | SAP Help Portal](https://help.sap.com/docs/SAP_SUCCESSFACTORS_EMPLOYEE_CENTRAL/68de09dff990417b9f0acf6ccc13a14d/6cac4099660344628e26e412835630bb.html)

SAP SuccessFactors, Time Tracking, Absence Request, Loading Time, maximumDurationInMonths, Performance Issue, Extended Absence, Time Type,  , KBA , LOD-SF-EC-TIM , Time Off , Problem

SAP SuccessFactors Employee Central all versions