SAP Knowledge Base Article - Public

3495018 - Person ID not changing in Employee Profile during Rehire with New Employment - Onboarding

Symptom

The user ID is not getting updated in "Rehire with New Employment."

Environment

SAP SuccessFactors Onboarding

Cause

Expected behavior

Resolution

The person ID informed in the employee profile is not the User ID. 

For example, if the id is the person-id-external it will not be updated.  You can check it going to Manage Business Configuration > personInfo, to check the ID associated. 

See Also

Keywords

Onboarding 2.O, OBX, Rehire, New, Employment, not, changed, remain, same, updated, update, person ID,userId. , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions