3495028 - Dashboards missing from New Learning Home Page

Dashboard option is not visible in the New Learning Home Page for some administrators, while it is visible for others.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

1. Navigate to the New Learning Home Page
2. See that the Dashboard option is missing

The Dashboard option is visible for administrators only when their userID is associated with their administratorID.

Add the administrator's userID as a "Related User" in Learning Administration.

• Navigate to Learning Administration-->System Administration-->Security-->Administrators
• Search for the affected administrator and click on edit.
• Populate the "Related User" field with the administrator's learning userID.
• Click on Apply Changes

3389475 - New Learning Experience: New Home Page, Search, and Recommendations

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