Symptom
Dashboard option is not visible in the New Learning Home Page for some administrators, while it is visible for others.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Navigate to the New Learning Home Page
- See that the Dashboard option is missing
Cause
The Dashboard option is visible for administrators only when their userID is associated with their administratorID.
Resolution
Add the administrator's userID as a "Related User" in Learning Administration.
- Navigate to Learning Administration-->System Administration-->Security-->Administrators
- Search for the affected administrator and click on edit.
- Populate the "Related User" field with the administrator's learning userID.
- Click on Apply Changes
See Also
Keywords
dashboard, dashboard missing, new learning home page, new learning experience, administrator, related user , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , How To