SAP Knowledge Base Article - Public

3495165 - "The subdomain does not map to a valid Identity zone" when checking the attributes sent from Identity Provider to SAP Analytics Cloud

Symptom

When checking the attributes sent from Identity Provider to SAP Analytics Cloud using the URL https://<system-name>.authentication.<landscape>.hana.ondemand.com/config?action=who&details=true, it results in:

  • The subdomain does not map to a valid Identity zone
  • uh oh. Something went amiss.

Environment

SAP Analytics Cloud (Enterprise) 2024.8.16

Reproducing the Issue

  1. Open a browser window 
  2. Navigate to the following URL to see the userName attribute: https://<system-name>.authentication.<landscape>.hana.ondemand.com/config?action=who&details=true
  3. It returns the error messages:
    • The subdomain does not map to a valid Identity zone
    • uh oh. Something went amiss.

Cause

The <system-name> is incorrect.

Resolution

Make sure you use the correct system in the URL https://<system-name>.authentication.<landscape>.hana.ondemand.com/config?action=who&details=true.

See Also

Keywords

userName, Attribute, SSO, IDP, Identity Provider, SAC, SAP Analytics Cloud, action=who, Details, Error, Message, "The subdomain does not map", uh oh. Something went amiss". , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0