Symptom
After performing a system copy from the Production to the Test tenant, users are unable to perform hotfixes in the Test tenant. The buttons "Create Correction" and "Close Correction" in PDI for the Test tenant are disabled.
Environment
SAP Business ByDesign
SAP Cloud for Customer
Reproducing the Issue
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Logon to SDK
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Navigate to Options
- Notice, Create correction and Close correction buttons are disabled.
Cause
The system logic checks the tenant's role before enabling features, and it will not enable the Production bug fix functionality in any tenant other than a productive or Pre-Production tenant. This depends on the following two factors for a test tenant:
- Tenant Type: Test (Role Code: 7)
- System Purpose: Pre-Production (System Purpose: 03)
Since the tenant has been copied, the system purpose of the test tenant has changed, causing the production fix feature to be lost.
Resolution
In order to have the Code Correction Feature, the respective tenant should be in First Implementation project with Started status.
Important Points to Consider Before Requesting a Change of System Purpose:
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Avoid Frequent Switching: It is not advisable to frequently switch between a remote test tenant and a standalone test tenant, as this can create inconsistencies.
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Standalone to Remote Test Tenant: If you have a standalone test tenant and need a remote test tenant, it is recommended to purchase a new test tenant. In rare cases where test tenants are not in use and you want to reuse them, backend corrections can be made.
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Change Project Status: The current change project, if closed, can be set to status "started" and decoupled from the production tenant, making it a standalone test tenant. This tenant can no longer be used for remote change projects.
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Future Remote Change Projects: If you need a remote change project in the future, it is advisable to request a new test tenant for this purpose and make the necessary adjustments.
Note: This change is not recommended; changing system purpose frequently may lead to inconsistent behavior in the system. Please use the system as recommended.
See Also
3398559 - FAQs Related to Code Correction Feature That is Lost After Merging the Change Project
Keywords
Change Project, Remote Change Project, Local Change Project, Standalone Tenant, Code Correction Feature, Pre-Production, First Implementation Project, Business Configuration , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , Problem