Symptom
Multiple languages are retrieved for an Account in Account Details report.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Account Management workcenter
- Go to Reports view
- Select Account Details report
- Notice Account: ABC has German and English language for example.
Cause
Multiple addresses are maintained for the account. You can verify this by following these steps:
- Go to the Account Management work center.
- Navigate to the Accounts views.
- Select the Corporate Account: ABC.
- Select Edit
- Under the Communication tab, multiple addresses are displayed, and each address record has a language information maintained.
Resolution
This is the expected standard system behaviour.
Keywords
Account Details Report, Account, Corporate Account, Languages, Addresses, Communication , KBA , SRD-MD-BP , Business Partner , Problem
Product
SAP Business ByDesign all versions