SAP Knowledge Base Article - Preview

3495293 - Issue in releasing Rule policies in S4HANA Customer Engagement

Symptom

Not able to release the draft rule in Rule Policy. Button ‘Release Draft Rules and Save’ does nothing when clicked.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP S/4HANA 2021
  • SAP S/4HANA 2022
  • SAP S/4HANA 2023

Product

SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

Alert, Release Rule Policy, Release Draft Rules and Save , KBA , CRM-S4-IC-RDI , S4CRM: Rule-Driven Interactions , CRM-S4-IC-EMS , S4CRM: E-Mail Response Management System , Problem

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