3495493 - [Onboarding] Error when performing Rehire call via External ATS

• Using API to make a REHIRE_OLD_EMPLOYMENT the system gives the following error:  

"REHIRE_ON_OLD_EMPLOYMENT_NOT_ENABLED"

"Rehire on old employment is not enabled, so cannot activate user: .... for rehire"  

SAP SuccessFactors Onboarding

• The error indicates that Rehire with Old Employment is not enabled in the system.
• It is necessary to configure the settings to allow rehire coordinators to initiate the rehiring process to rehire former employees.

Make sure that the Prerequisites are correctly set:

• As a rehire coordinator, you have the permissions specified in the 'Role-Based Permissions for New Hire and Internal Hire Data Review' topic. For more information, refer to the Related Information section.

• To be able to perform the New Hire Data Review step and BPE service tasks for rehires, configure the Admin Center  Onboarding or Offboarding Object Permissions  OnboardingInfo permission.

• For rehire on new employment, you have the Administrator  Manage Hires  Rehire Inactive Employee with New Employment (by ‘match’ in New Hire) permission.

• For rehire with old employment, you have the Administrator  Manage Hires  Rehire Inactive Employee (by ‘match’ in New Hire) permission.

Please follow steps to enable rehire:

1. Go to Admin Center   Onboarding General Settings.
2. Enable the Allow Rehire with Old Employment switch.
3. Note:

   The Allow Rehire with Old Employment switch allows you to enable the option to rehire candidates based on their previous employment with the company. No additional settings are required to enable rehire on new employment.

• Enabling Rehire with New and Rehire on Old Employments
• API Reference Guide

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