SAP Knowledge Base Article - Public

3495539 - OnChange Rule Retrieving a Previous Value in Manage Pending Hire for Users Coming from Onboarding

Symptom

OnChange rules which contain a previousValue check are able to retrieve a previous value for users coming from onboarding in Manage Pending Hires page.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Configure an onChange rule to check the Previous Value for a field (eg. job info field)
  2. Open an onboarding hire in Manage Pending Hires
  3. Trigger the onChange rule
  4. See that the rule is able to retrieve the previous value even though the user has not yet been hired in the system

Resolution

Our engineering teams have confirmed that this is the expected behaviour for this scenario.
As the value exists in the database, the rule will be able to retrieve this as the previous value.

Keywords

previousValue, Previous Value, hire, onboarding, manage pending hire, rule, onChange , KBA , LOD-SF-EC-INT-OBX , Onboarding 2.0 to EC Integration , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM Core all versions