SAP Knowledge Base Article - Public

3495743 - Address Field (Street Number) does not match with the KiwiSaver (KS2) New Zealand form - Onboarding

Symptom

Field "Street Number" is missing on the Compliance UI for KiwiSaver, however the same appears once we click on link "Refer to KiwiSaver Deduction Form" and are redirected to the Sample Form from the Website.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

SAP SuccessFactors Onboarding

Cause

Expected Behavior according to the Compliance Forms Address Data Model from Employee Central.

Resolution

Compliance Forms Address Data Model

Our country compliance forms reuse address data (Home type) from the Employee Central (EC) entity, collected during the Personal Data Collection (PDC) or New Hire Data Review (NHDR) steps. We adhere to the EC address data model for all our compliance forms to ensure seamless integration across systems.

New Zealand KS2 Form Address Mapping

For the New Zealand KS2 form, we follow the same EC address data model for address field mappings. Introducing new fields for pre-filled data is not an option because:

  • We cannot write back to the EC entities.
  • There are no corresponding fields in the EC entities to hold this data.

Address Mapping Details in KS2 Form

  • Suffix and Title: Removed from the address.
  • Street and House Number (EC field): Mapped to "Street address" or "PO Box number" in the KiwiSaver form.
  • Suburb (EC field): Mapped to "Suburb," "Box lobby," or "RD number" in the KiwiSaver form.
  • Street Number (KiwiSaver form): Not mapped to any EC field, so it will be left blank in the form. We do not have a dedicated field in EC that holds this data.

If you believe this feature/ability can improve the system, we suggest you refer your scenario and business case in the Influence Portal, where our Product Management team will analyze your case. If it is successfully voted on and approved, it can be implemented in future product releases. Please refer to the following article for additional information - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

Street, Number, New Zealand, KS2, form, compliance, address, mapping, map, missing, field, onboarding, OBX, 2.0 , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions