SAP Knowledge Base Article - Public

3495763 - Application error in Intelligent Services Center (ISC)

Symptom

When accessing Intelligent Services Center or an event, the error pops up  "An application error occurred. Please try again later, or notify support if the issue keeps occurring"

Environment

SAP SuccessFactors HCM Suite

Resolution

This is a temporary application error in Intelligent Services Center and disappears after a few hours.

As one of the possible root causes, our Operations team advised it is caused by a communication issue with the External Event Subscriber IGS microservices.

Product support, check internal memo.

See Also

Keywords

sf, application error, cannot access, error, employee hire, INT-17355, RITM0872853  , KBA , LOD-SF-PLT-ISC , Intelligent Services , Problem

Product

SAP SuccessFactors HCM Core 2405