3495820 - Offboarding admin is unable to edit Email and Address Info of Offboardee

• The Offboarding admin or Responsible user is unable to edit Email and Address Info of Offboardee in Employer Data Review Step
• Edit Permissions are provided to Email and Address Info in Employee Data, but Responsible Users in Employer Data Review step in Offboarding

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

1. Terminate an Employee 
2. Access the Employer Data Review Step, see that the Email and Address Info are not editable.

The system is working as designed. 

• The email address is not available in the Employer Data Review step.
• In offboardee data review step, it is just a review of the offboardee's data.

• If the email address needs to be updated, this can be done in the Employee Profile before termination.
• Offboardees will receive their offboarding emails from the primary email added to their Employee Profile.

If this is deemed necessary for the business, you may submit an enhancement request so the Product Team can review and analyze if this can be added in future roadmaps.

Reviewing Offboarding Employee Information as an Employer

Offboardee Data Review, Employer Data Review, Offboarding, emailInfo, addressInfo, Offboarding Process, Email, Address, Email address, Personal Information, Employee Profile, Termination, Onboarding, OBX , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem