SAP Knowledge Base Article - Preview

3495826 - SAP Cloud Connector - Service Channel Could not be opened when using cloud connector connect Datasphere BW bridge

Symptom

When using the cloud connector to connect to the Datasphere BW bridge, testing the connection results in the error message "Service Channel Could not be opened."

In the ljs_trace.log or scc_core.trc

The error Invalid status of handshake response: 401 Unauthorized can be found

DEBUG#com.sap.core.connectivity.tunnel.client.reconnect.AbstractReconnectableClient#direct-tunnel-client-91-1#          #Will skip schedule reconnect, the current state is: CONNECTING
ERROR#com.sap.core.connectivity.tunnel.client.reconnect.AbstractReconnectableClient#direct-tunnel-client-91-1#          #Connect client to 'xxxxxxx.abap.eu10.hana.ondemand.com/18.199.188.98:443' failed: 
com.sap.core.connectivity.tunnel.core.handshake.TunnelHandshakeException: Invalid status of handshake response: 401 Unauthorized
    at com.sap.core.connectivity.tunnel.client.handshake.ClientProtocolHandshaker.finishHandshake(ClientProtocolHandshaker.java:178)
    at com.sap.core.connectivity.tunnel.client.handshake.AbstractClientHandshaker.handleTunnelProtocolHandshakeResponse(AbstractClientHandshaker.java:236)
    at java.lang.Thread.run(Thread.java:838)
DEBUG#com.sap.core.connectivity.tunnel.client.reconnect.AbstractReconnectableClient#direct-tunnel-client-91-1#          #State changed from CONNECTING to CONNECT_FAILED
WARN#com.sap.scc.config#https-jsse-nio2-8443-exec-5#          #User cloudconn enables Service channel RFC to xxxxx.abap.eu10.hana.ondemand.com on local port xxxx. The channel could not be opened.
com.sap.scc.servlets.RequestFailureExecution$RuntimeFailure: Service channel could not be opened


Read more...

Environment

SAP Cloud Connector 2.16.2- 2.17.0.

Product

SAP Datasphere, SAP BW bridge 2405

Keywords

SCC, Datasphere, Service Channel, 401 , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.