Symptom
This article outlines the new categories that gets enabled in Outlook when you enable the SSI in V2 systems.
Read more...
Environment
SAP Sales and Service Cloud V2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview