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3496057 - Total Purchased Volume Displayed As Zero In Service Control Center

Symptom

The Total Purchased Volume in Service Control Center is displayed as zero. Ideally it should show the total number of purchased licenses for the users that are going to use the system. Even after refresh "Sync purchased licenses" also it fetches zero value. 


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Environment

SAP Cloud for Customer  

Product

SAP Cloud for Customer core applications 2405

Keywords

Total Purchased Volume, Service Control Center , KBA , SRD-CC-CI-CCS , ByD Service Control Center , Problem

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