SAP Knowledge Base Article - Public

3496263 - Position information is blank/empty in Succession Org Chart

Symptom

When accessing Succession Org Chart, the position nodes are empty. No position information is displayed (name, title, incumbent...).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession Planning

Reproducing the Issue

  1. Go to Succession > Succession Org Chart;
  2. Check Position nodes are empty:

Cause

This is issue is caused by missing object "GENERIC_OBJECT_T_HVIEW" for the instance.

Resolution

A script is required to insert this missing object for your instance. Therefore, please open a request with SAP Technical Support under component LOD-SF-SCM-ORG with the below required information:

  • Refer to this KBA 3496263
  • Support Access:
  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

Keywords

SOC, missing information, Generic Object missing table, position details  , KBA , LOD-SF-SCM-ORG , Succession Org Chart , Problem

Product

SAP SuccessFactors Succession & Development all versions