SAP Knowledge Base Article - Public

3496416 - Workflow Tile Showing Encrypted Data in the Home Page

Symptom

The pending approvals tile in the home page of the approver is showing encrypted data but when you open the workflow, all data are being displayed as expected. 

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Proxy as approver;
  2. Go to Home;
  3. Pending workflow tiles have encrypted data.

Cause

Engineering team is currently investigating the cause of this issue. 

Resolution

The engineering team is still investigating the issue. This KBA will be updated as soon as we have any new information. 

You can mark this KBA as favorite to receive update notifications. 

Keywords

workflow tile, wrong data, encrypted data, workflow home page wrong data , KBA , LOD-SF-EC-WFL-TOL , Admin Tools, Pending Req, Admin Alerts, Check Tool , Problem

Product

SAP SuccessFactors HCM Core 2405