SAP Knowledge Base Article - Public

3496461 - Contingent workers are unable to access ONB 1.0 - Onboarding 1.0

Symptom

Contingent workers are unable to access Onboarding 1.0 and error below is received: 'Your Seamless login has failed. Please contact your system administrator.'

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Navigate to "SAP SuccessFactors" > "Onboarding 1.0"
  2. Error is received: 'Your Seamless login has failed. Please contact your system administrator.'

Cause

ONB 1.0 does not support the hiring of Contingent Workers.

Resolution

The contingent worker has no onboarding process or HRData in ONB 1.0 and therefore no ONB 1.0 account generated.

Keywords

Onboarding 1.0, Contingent worker, Onboarding process, Seamless login , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Onboarding all versions