Symptom
Contingent workers are unable to access Onboarding 1.0 and error below is received: 'Your Seamless login has failed. Please contact your system administrator.'
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Navigate to "SAP SuccessFactors" > "Onboarding 1.0"
- Error is received: 'Your Seamless login has failed. Please contact your system administrator.'
Cause
ONB 1.0 does not support the hiring of Contingent Workers.
Resolution
The contingent worker has no onboarding process or HRData in ONB 1.0 and therefore no ONB 1.0 account generated.
Keywords
Onboarding 1.0, Contingent worker, Onboarding process, Seamless login , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem
Product
SAP SuccessFactors Onboarding all versions