SAP Knowledge Base Article - Public

3496526 - Cannot load data from SAP S/4 HANA to Process Intelligence as the schema is not found

Symptom

We cannot load any data from our SAP S/4 HANA instance to Process Intelligence. In the "extractor.log" I can find the following error messages:

com.signavio.pi.etl.extractor.shared.exception.EtlException: ExtractionJob failed
| source-system: SAP
| cause:
    Unable to obtain the schema for table: <schema name>

Caused by: java.lang.IllegalStateException: Unable to obtain the schema for table: <schema name>

Resolution

Please check in your connection settings in Process Intelligence, that you configured all tables, that are defined in the part of the data pipeline. 

(see Community-Post - Section D)

Keywords

KBA , BPI-SIG-PI-DI , Data Import for SAP Signavio Process Intelligence , Problem

Product

SAP Signavio Process Manager all versions