SAP Knowledge Base Article - Public

3496565 - Error: The user doesn't have permission to EVerifyData - Onboarding

Symptom

The error states "The user doesn't have permission to EVerifyData" when trying to manually create/submit an e-verify case for a new hire.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Create E-Verify Case
  2. Enter name of user needing case created
  3. Click Submit
  4. Go through the e-verify prompts
  5. When trying to submit the actual case, error is received "The user doesn't have permission to EVerifyData"

Cause

Missing Permissions

Resolution

Enable the following permissions for this user.

  • Compliance Object Permissions -> E-Verify Data (Edit)
  • Compliance Object Permissions -> E-Verify Data.caseStatusDetails (E-Verify Case Status Details) (Correct)

Keywords

EVerifyData, EVerifyCaseStatusDetails, Onboarding, E-Verify , KBA , LOD-SF-OBX-EVF , Everify , Problem

Product

SAP SuccessFactors Onboarding all versions