Symptom
The error states "The user doesn't have permission to EVerifyData" when trying to manually create/submit an e-verify case for a new hire.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Create E-Verify Case
- Enter name of user needing case created
- Click Submit
- Go through the e-verify prompts
- When trying to submit the actual case, error is received "The user doesn't have permission to EVerifyData"
Cause
Missing Permissions
Resolution
Enable the following permissions for this user.
- Compliance Object Permissions -> E-Verify Data (Edit)
- Compliance Object Permissions -> E-Verify Data.caseStatusDetails (E-Verify Case Status Details) (Correct)
Keywords
EVerifyData, EVerifyCaseStatusDetails, Onboarding, E-Verify , KBA , LOD-SF-OBX-EVF , Everify , Problem
Product
SAP SuccessFactors Onboarding all versions