3496700 - Approval task is not displayed for the approver

A user who is the approver for the expense report cannot see the approval task.

SAP Business ByDesign 

1. Go to the Managing My Area work center.
2. Select View Approvals.
3. Show Open Tasks.

Result: The approval task for expense report ID XXX(XXX represents the expense report assigned to the approver) is not showing even though the expense report is in pending audit status.

The root cause for the missing approval task is that the expense report is still in status 2 Pending Audit. In this status only the Review Expense Report task exists which must be executed first by any auditor. Only if any auditor has executed this Review Expense Report Task and accepted the expense report then the status will be in status 3 Pending Approval and the Approval Task will be created and sent to the approver’s work center Managing May Area. 

This is the expected system behaviour. You first need to accept the Expense Report and the approval task will appear.

pending audit. , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem