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3496876 - SAP Web Dispatcher admin page logon does not work

Symptom

 SAP Web Dispatcher admin page URL works but cannot login even with correct credentials

dev_webdisp shows below error :

[Thr 140716225222400] Fri Jul 12 11:42:49:393 2024
[Thr 140716225222400] *** ERROR => IcmReadAuthData: could not open authfile: /usr/sap/<SID>/SYS/global/security/data/icmauth.txt) - errno: 2 [icxxsec.c    789]
[Thr 140716225222400] *** ERROR => HttpAdmHandleReq: authorization failed for user:<username>  [http_adm.cpp 2071]


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Environment

SAP Web Dispatcher

Product

SAP Web Dispatcher all versions

Keywords

icm/HTTP/auth_<xx>, icm/HTTP/admin<xx>, Web Dispatcher, HttpAdmHandleReq,  IcmReadAuthData, could not open authfile , KBA , BC-CST-WDP , Web Dispatcher , Problem

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