Symptom
- When restoring the database from backup, the restore fails with
SQL0980C A disk error occurred. - Checking the db2diag.log in the /db2/<SID>/db2dump directory shows errors like
2024-07-15-15.52.24 LEVEL: Error (OS)
MESSAGE : ZRC=0x860F0003=-2045837309=SQLO_DERR "disk error occurred (DOS)"
DIA8402C A disk error has occurred.
CALLED : OS, -, read
OSERR : EIO (5) "I/O error"
DATA #1 : File handle, PD_TYPE_SQO_FILE_HDL, 8 bytes
File Handle = 21
File System Block Size = 0 bytes
File System Type = UNKNOWN
File Handle Flags :
Require Sector Align = No
DIO/CIO Mode = No
Raw Block Device = No
Reserved Handle = No
Flush On Close = No
Thread-Level Lock = Yes
Write-through Mode = No
File Not Tracked = No
2024-07-15-15.52.24. LEVEL: Error (OS)
CALLED : OS, -, read
OSERR : EIO (5) "I/O error"
CALLSTCK: (Static functions may not be resolved correctly, as they are resolved to the nearest symbol)
[0] 0x0900000007ECCB7C oss_log__FP9OSSLogFacUiN32UlN26iPPc + 0x1BC
[1] 0x0900000007ECD00C ossLogSysRC + 0x6C
[2] 0x0900000007EE4CD8 ossErrorIOAnalysis__FCPC21OSSErrorAnalysisParam + 0xDD8
[3] 0x090000000DA56DC0 sqloSystemErrorHandler + 0x380
[4] 0x090000000DA13508 sqloread + 0x428
[5] 0x090000000DA1A638 sqloreadEx + 0x38
[6] 0x0900000013E6F63C sqluReadFromFileDeviceInternal__FPvT1UlPUli + 0x35C
[7] 0x0900000013E6FC34 sqluReadFromFileDevice__FP13SQLUMC_IBLK_TPvPUl + 0xB4
[8] 0x0900000011F54528 sqluMCReadFromDevice__FP13SQLUMC_IBLK_TPvPUl + 0x13C8
[9] 0x0900000013E6B8B8 sqluMCReadFromDev4Restore__FP13SQLUMC_IBLK_TP17SQLU_TRANS_BUFFER + 0x498
[10] 0x0900000013E69F38 sqluMCContinueRestore__FP13SQLUMC_IBLK_T + 0xD98
[11] 0x0900000013E67084 sqluMCProcessRestoreStates__FPP13SQLUMC_IBLK_T + 0x10C4
[12] 0x0900000013E65CE4 sqluMCStartRestoreMediaController__FPcUi + 0x644
[13] 0x090000000DA39500 sqloEDUEntry + 0x360
[14] 0x09000000004FCE10 _pthread_body + 0xF0
[15] 0xFFFFFFFFFFFFFFFC ?unknown + 0xFFFFFFFF
2024-07-15-15.52.24. LEVEL: Error
MESSAGE : Media controller -- Problem reading from local device
/<backup_path>
2024-07-15-15.52.24. vvvvvvvvvvvvvvvvvvvvvvvvvvvvv LEVEL: Error
MESSAGE : SQL0980C A disk error occurred. Subsequent SQL statements cannot be processed.
2024-07-15-15.52.24.564633+330 E3207284489A458 LEVEL: Severe
MESSAGE : Restore Terminated.
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Environment
Db2 LUW IBM
Keywords
Backup Vendor, controller, disk, storage, device, fail, restore from, OS level. backup , KBA , BC-DB-DB6-DBA , Database Administration , Problem
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