SAP Knowledge Base Article - Preview

3496940 - Mail Notification not sent when approval requested for allowlist as part of Standard Change - Solution Manager

Symptom

  • Using standard changes in ChaRM
  • The object being changed is not approved in the allowlist
  • The user is requesting approval of the change to the allowlist
  • No email is being sent so the Change Manager cannot be notified to approve/deny


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Standard change, no email, change manager, allowlist, request approval, charm , KBA , SV-SMG-CM , Change Request Management , Problem

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