SAP Knowledge Base Article - Public

3497022 - Account / Account Hierarchy replicate from SAP S4 Hana Public Cloud to Sales Cloud V2

Symptom

You want to know the availability and roadmap plan for Account Hierarchies replication from SAP S4 Hana Public Cloud to Sales Cloud V2 and the other flow around.  

Environment

Sales Cloud Version 2

S4/Hana 

Reproducing the Issue

No outbound service configuration available in SAP Sales Cloud Version 2 for Account Hierarchy replication.

You expect to setup bidirectional replication for Account Hierarchy between CNS and S/4Hana. 

Resolution

There are no plans to make this bidirectional due to potential issues arising in S/4Hana with the processing of ongoing transactions. 

Keywords

KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Product Enhancement

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0