Symptom
Delegation application error when proxy as employment A and tries to delegate employment B's workflow for multiple employment users
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Step 1.Proxy as user's primary employment
Step 2.Go to Advanced To Do page from homepage
Step 3.Find concurrent employment's workflow and try to delegate to another user
Step 4.Error occurred: delegation operation is failed due to system error. Please contact system administrator
* same error is found if you are proxying as concurrent employment and try to delegate primary employment's workflow
Cause
Currently this is a product gap.
We have raised an enhancement request to track this issue, but the fix is not determined.
Please contact your Customer Success Partner for the latest enhancement request status:ECT-239266
Resolution
As a workaround, please proxy as this user's primary employment to handle primary employment's workflow, and proxy as this user's concurrent employment to handle concurrent employment's workflow.
Keywords
Delegation application error, Delegate operation is failed due to system error. Please contact system administrator, proxy, concurrent employment, primary employment, secondary assignment, workflow, delegate error, delegate, to do page, advanced to do page, ECT-239266 , KBA , LOD-SF-EC-WFL-DEL , Workflow Delegation , Problem