SAP Knowledge Base Article - Public

3497531 - Document Generation Template is not being displayed in new RBP tool (Latest Role-Based Permissions) - Employee Central

Symptom

When checking Document Generation Templates in Latest Role-Based Permissions feature, not all of them are displayed. However, if you switch to Legacy Role-Based Permissions, you can see all templates maintained in Manage Document Template > Document Generation Template.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Manage Permission Roles > Manage Document Generation Templates;
  2. Select Generate Documents > Choose Item (the circle in the right side of "All");
  3. Open the drop down > Notice that not all templates are displayed;
  4. Go back to Manage Permission Roles > Click on Switch to the Latest Role-Based Permissions;
  5. Search for the same permission as described above > Notice all templates are maintained as per Manage Document Template > Document Generation Template.

Cause

Corruption with Permission IDs for the templates which are not being recognized in new RBP tool (Latest Role-Based Permissions).

Resolution

  1. Navigate to Manage Document Template > Document Generation Template;
  2. Select the templates that is not being displayed in Latest Role-Based Permissions;
  3. Click on Take Action > Change the Category for any other > Save;
  4. Click on Take Action again > Change the Category back to the desired one > Save;
  5. Refresh RBP page or access the feature again > Template will be now displayed in both Legacy and Latest Role-Based Permissions tool. 

See Also

Keywords

Document Generation Template is not being displayed in new RBP tool Latest Role-Based Permissions, document generation templates are not being displayed in new RBP, document generation templates, document generation template, template, document generation, doc gen, Latest Role-Based Permissions, Legacy Role-Based Permissions, new RBP, old RBP, cannot see document generation template, shown, seen, employee central , KBA , LOD-SF-EC-DOC , Document Generation , How To

Product

SAP SuccessFactors Employee Central all versions