3497683 - Candidates have completed all onboarding steps but are not classified as "Completed" on the Onboarding Dashboard - Onboarding

Candidates have completed all onboarding steps but are not classified as "Completed" on the Onboarding Dashboard.

SAP SuccessFactors Onboarding

1. Go to Onboarding Dashboard 
2. Toggle switch from Process Status - Completed and click Go
3. The candidate does not appear even though the candidate has tasks completed or hired

The candidate will only appear under the "Completed" if the Process Status shows "Completed" in the candidate's ONB2Process object.

To check the process status, navigate to "Manage Data" > Process > search with the user id > look for "Process Status".

The closure job will set the process to "Completed" after a specified number of days only after all tasks have been completed and the candidate has been hired. Please refer to Setting Up a Business Rule for Archiving Onboarding/Offboarding Tasks | SAP Help Portal.

Setting Up a Business Rule for Archiving Onboarding/Offboarding Tasks | SAP Help Portal

Onboarding Dashboard, Process Status, Completed, ONB2Process, closure job , KBA , LOD-SF-OBX-DBD , Dashboard , Problem