SAP Knowledge Base Article - Public

3497768 - DWB error: The uploaded file is corrupted. Check the Excel file and reupload it.

Symptom

When uploading files via DWB, the error message below pops up.

  • The uploaded file is corrupted. Check the Excel file and reupload it.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Workbench > Import.
  2. Select the object you are going to import.
  3. Upload the prepared Excel file.
  4. The error message pops up:
    The uploaded file is corrupted. Check the Excel file and reupload it.

Cause

There are some broken values, #N/A, in the Excel file.

Resolution

Please remove these #N/A values. If the issue persists after removing the values, please create a support ticket to SAP.

Keywords

Data Workbench, Import, Upload, The uploaded file is corrupted, Check the Excel file and reupload it , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications all versions